Facific Tanasa Privacy Policy
Protecting the privacy of your personal data is important to Pacific Tanasa. For that reason, this website is operated in compliance with applicable laws on data privacy protection and security as stipulated in the Personal Data Protection Act 2010 Malaysia.
Information Collected
We may collect various types of personal data to facilitate sales, financing, and after-sales services. This typically includes:
Contact Information: Name, address, email address, phone number, and emergency contact details.
- Identification Data: Date of birth, gender, occupation, ID/passport number, and driver’s license details.
- Financial & Employment Data: Income information, bank account details, credit card details, and employer information for loan applications and credit checks.
- Vehicle Data: Vehicle identification number (VIN), license plate, configurations, mileage, and service history.
- Online Activity: IP address, browser type, cookies, and website usage data for marketing and service
- Data via online form: Additionally, we collect any personal data voluntarily provided by you via the site’s Logistics Service Enquiry form and general feedback form (names, addresses, phone numbers, email addresses, etc.) so we can answer your queries, process your quote requests, or contact you when necessary. Any information you volunteer is considered confidential and will not be shared with third parties without your consent.
Purposes of Data Processing
Your data is used for several legitimate business purposes:
- Processing Transactions: To fulfill your order for products/services, process payments, and manage contracts.
- Communication: To correspond with you, respond to inquiries or complaints, and provide customer support.
- Marketing & Promotions: To send you updates, newsletters, event invitations, and promotional materials that may interest you, usually with an option to opt-out.
- Internal Operations: For internal record-keeping, auditing, market research, analysis, and improving service quality.
- Legal & Security: To ensure compliance with legal and regulatory requirements, prevent crime (like fraud or money laundering), and protect against legal violations.
Data Sharing and Disclosure
Dealerships generally do not sell your personal data but may share it with specific third parties to operate their business effectively, typically after notifying you or obtaining your consent:
- Affiliated Entities: Within their group of companies (e.g., Volvo Car Group or BMW Group Malaysia).
- Business Partners: Third-party service providers, vendors, and contractors (e.g., call centers, logistics companies, and IT providers).
- Financial Institutions & Insurers: To assist with loan applications, financing, and obtaining insurance policies.
- Government & Regulatory Bodies: When required by law, court order, or for legal proceedings and investigations.
- Professional Advisers: Auditors, lawyers, and consultants.
Your Rights and Choices
Under the PDPA, you have rights regarding your personal data:
- Access & Correction: You can request access to a copy of your personal data and ask for it to be updated or corrected.
- Withdraw Consent: You can withdraw your consent for processing your personal data at any time, although this may affect the services the dealership can provide.
Limit Processing: You have the right to request that the dealership limit the processing and use of your data, especially for marketing purposes. - Complaints: You can lodge a complaint with the relevant data protection authority, such as the Information Commissioner’s Office (ICO) in the UK (if applicable to the specific dealership’s jurisdiction).
Dealerships use security measures to protect your information, including computer safeguards and secured files/buildings. They retain your data for as long as necessary to fulfill the original purposes or as required by law
How We Use Cookies
Cookies are used to store your preferences and record session activities. You may choose to set your browser to block cookies or to alert you when a cookie is being sent. Should you choose to block all cookies, you will still be able to navigate the site, though some functionality may be lost.
Links to External Sites
This site may contain links to other sites. However, Pacific Tanasa cannot be held responsible for the privacy practices or the content of such Web sites.
Protecting Your Information
Protecting your privacy is of utmost importance. The Personal Data Protection (PDPA) Act 2010 requires us to follow security procedures to ensure your personal information is secured. This site has strict security measures and procedures in place to protect information from unauthorized disclosure, misuse, alteration, or loss.
Changes to Our Data Privacy Policy
This Data Privacy Policy will be reviewed from time to time and is therefore subject to change. You are advised to consult the Data Privacy Policy periodically for any changes, and continued use of the site constitutes acceptance of those changes.
Disclaimer
The pre-order automobile is priced at RM1, with a discount of RM1 for exhibition only to show that it is a pre-order vehicle. This pricing does not constrain us in any way. When a buyer decides to proceed with the pre-order as specified, the ultimate pricing will be determined by criteria including stock availability, colour, model year, and other considerations.
How to Contact Us
Please contact us if you have any questions about this Data Privacy Policy, the privacy practices of this site, or the information we hold about you:
Pacific Tanasa (M) Sdn Bhd.
9 Jalan Jenaris 2A ,Taman Perindustrian Sri Jenaris,
43000 Kajang, Selangor
